Your privacy is more than a legal obligation to us — it is a responsibility we take seriously. This document clearly explains how dg4d manages and protects your information.
All data you submit to the dg4d platform is protected by 256-bit SSL encryption — the same security standard used by Malaysia's leading banking institutions.
Dg4d has never and will never sell, rent, or trade your personal data to any third party for marketing or commercial purposes.
You have the right to access, amend, transfer, or request deletion of your personal data at any time through your dg4d account or by contacting our team.
We only collect data that is strictly necessary to operate our services. There is no excessive data collection or information irrelevant to the purpose of your account.
Your personal data is retained only for as long as necessary for service and legal compliance purposes. After that period, data is securely deleted from our systems.
In the event of any security incident involving your data, dg4d will notify you within 72 hours and take immediate remediation steps.
Important Note: This Privacy Policy explains how dg4d collects, uses, stores, and protects your personal data. By using the dg4d platform, you agree to the practices described in this policy. Please read it in full carefully.
Dg4d takes user privacy very seriously. As an online entertainment platform serving users in Malaysia, we adhere to strict data protection standards and are accountable for every piece of information you entrust to us.
This Privacy Policy ("Policy") describes the data collection and processing practices of dg4d when you visit, register for, or use the dg4d platform accessible via dg4d.app. It applies to all platform users regardless of device or access method used.
This Policy should be read together with Terms and Conditions dg4d. In the event of any conflict between the two documents regarding privacy matters, this Privacy Policy shall prevail.
Our approach is straightforward: we only collect the data we need, we protect it to the best of our ability, and we clearly inform you of what we do with it.
Dg4d collects several categories of information from users. Below is a full description of what we collect and why:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, IC/passport number | KYC verification, fraud prevention |
| Contact Data | Email, phone number, address | Account communications, notifications |
| Financial Data | Bank name, account number (partial) | Processing deposits and withdrawals |
| Technical Data | IP address, browser type, device | Account security, analytics |
| Usage Data | Game history, login patterns | Service improvement, KYC |
We do not collect sensitive information such as biometric data, political affiliations, religious beliefs, or health data unless there is a specific legal requirement and you are separately notified.
Data collected is used for the following purposes only:
Every use of data has a valid legal basis — whether contractual necessity, legitimate interest, legal obligation, or consent you have voluntarily provided.
Dg4d does not sell your personal data to any party. Data sharing only occurs in the following limited situations:
All third parties with whom we share data are bound by strict data protection agreements and are not permitted to use your data for any purpose other than the services they provide to dg4d.
We take information security seriously. The technical protection measures we implement include:
Shared Responsibility: While we implement best-in-class security measures, the safety of your account also depends on you. Use a strong password, do not share your login details, and notify us immediately if you suspect any unauthorized access.
Dg4d uses cookies and similar tracking technologies to ensure the platform functions properly and to deliver a personalized experience. Types of cookies we use:
You can manage cookie settings through your internet browser. However, disabling essential cookies may affect platform functionality. For more information on managing cookies in your browser, please refer to your browser's help guide.
As a dg4d platform user, you have the following rights regarding your personal data:
You may request a copy of the personal data we hold about you at any time.
You may request correction of any inaccurate or incomplete data we hold about you.
You may request deletion of your personal data, subject to legal retention obligations.
You may object to the processing of your data for direct marketing purposes at any time.
You may request your data in a machine-readable format for transfer to another platform.
You may request restriction of your data processing under certain circumstances while an investigation is conducted.
To exercise any of these rights, contact the dg4d support team via Live Chat within the platform or email us at [email protected]. We will process your request within 30 business days.
The dg4d platform is intended for users aged 18 and above only. We do not knowingly collect personal data from individuals under 18 years of age.
If we determine that personal data of a minor has been collected without valid parental or guardian consent, we will immediately take the following steps:
Parents or guardians who become aware that a minor under their care has registered on the dg4d platform are required to contact our support team immediately.
In operating the platform, some user data may be processed or stored on servers located outside Malaysia. This occurs in the following cases:
In all cases of cross-border data transfers, dg4d ensures that protection equivalent to Malaysian standards is applied. Appropriate data transfer agreements are in place with all international partners.
Dg4d retains your personal data only for as long as necessary for the stated purpose or as required by law:
Once the applicable retention period expires, data is securely deleted using methods that ensure it cannot be recovered.
Dg4d reserves the right to update or amend this Privacy Policy from time to time to reflect changes in practices, technology, or applicable legal requirements.
When material changes are made to this Policy, we will:
Continued use of the dg4d platform after the effective date of any amendment constitutes acceptance of the revised Policy. If you do not agree with the changes, you may close your account before the effective date.
For any questions, concerns, or requests related to your privacy and data protection, you may reach dg4d through the following channels:
We are committed to responding to all privacy-related inquiries within 5 business days. For data rights requests, the process may take up to 30 business days depending on the complexity of the request.
Your privacy is our priority. Any feedback you provide regarding dg4d's privacy practices will be taken into account in our ongoing platform improvements. Thank you for trusting dg4d.
Register with confidence — the dg4d platform protects your privacy and data security to the highest industry standards.
By registering, you agree to Terms and Conditions, this Privacy Policy and Responsible Gaming Guide dg4d. For users aged 18 and above only.